Privacy Policy
This Privacy Policy explains how MD Pool Water (“we,” “us,” or “our”) collects, uses, and protects the information you provide when you visit our website or request a pool water delivery quote.
Information We Collect
When you submit our quote request form, we collect the information you choose to provide, which may include:
- Your first and last name
- Email address
- Phone number
- Street address and county
- Service type and estimated gallons of pool water needed
- Any details you include in the message field
We also automatically collect limited technical information when you browse the site, such as your IP address, browser type, device details, and pages viewed. This helps us keep the site secure and running properly.
How We Use Your Information
- To respond to your quote request and confirm availability and pricing
- To contact you about your delivery or inquiry by phone, text, or email
- To provide, schedule, and complete our services
- To prevent spam, fraud, and misuse of our forms
- To maintain and improve our website
Spam Protection & Third-Party Services
Our forms are protected by Google reCAPTCHA to reduce spam and automated submissions. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. Some pages may also include tools embedded from third-party providers, such as a pool volume calculator, which operate under their own privacy policies.
Cookies & Analytics
Our website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. We may also use analytics and advertising tools to measure traffic and improve our marketing. You can control or disable cookies through your browser settings, though some parts of the site may not work as intended without them.
How We Share Your Information
We do not sell or rent your personal information. We only share it when necessary to:
- Work with trusted service providers who help us operate our business and website
- Comply with the law, respond to legal requests, or protect our rights
Data Retention
We keep quote requests and related information only as long as needed to respond to your inquiry, provide our services, and meet our business and legal obligations. You may ask us to delete your information at any time.
Data Security
We take reasonable steps to protect the information you share with us. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
- You can opt out of future contact by letting us know at any time
- You can request that we correct or delete the information we hold about you
- You can decline to provide information, though we may not be able to process your quote without it
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with information, please contact us and we will remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out: